Keynote: The Art of Listening to Your Community

mit Serena Snoad

Serena Snoad, Alzheimer's Society

Serena Snoad, Online Community Manager, Alzheimer's Society

Serena has been building online communities for 11 years. She oversees Talking Point, a support community for Alzheimer's Society. This year Serena was a finalist in the Executive Leader of a Community Team in the Community Industry Awards. She runs in-person community events in London for CMX Connect, and leads a community of practice for people managing peer support communities for non-profits.