Emanuela Zaccone

Social Media Analyst and Researcher Telecom Italia

Social Media Analyst and researcher at Telecom Italia, where she works as part of the Reputation Monitoring Room team (Corporate Communication area; Department of Corporate Identity, Research & Digital Communication; Brand Strategy and Research Unit). She is also a Social Media Marketing blogger, trainer and consultant. Emanuela completed her PhD project - focused on Audiovisual Products, Social Media Marketing and audience engagement - between the universities of Bologna and Nottingham.